1. Information We Collect
Information You Provide:
- Account Information: Email address, full name, role, years of experience, LinkedIn profile (optional)
- Review Content: Ratings, written reviews, project context details
- Interactions: Comments, votes, saved CDMOs, watchlists
Automatically Collected:
- Usage Data: Pages viewed, time spent, features used
- Device Information: IP address, browser type, operating system
- Cookies: Session management, preferences, analytics
2. How We Use Your Information
- Verify your identity and professional status
- Display your reviews and contributions (with chosen privacy settings)
- Calculate CDMO rankings and statistics
- Send you notifications and updates (with your consent)
- Improve Platform functionality and user experience
- Prevent fraud and enforce Terms of Service
- Comply with legal obligations
3. Information Sharing
We Do NOT:
- Sell your personal information to third parties
- Share your identity with CDMOs you review
- Reveal your employer unless you explicitly choose to
We May Share:
- Public Reviews: Your reviews are visible to all users (with badge or anonymous per your choice)
- Service Providers: Third-party services for hosting, analytics, email delivery
- Legal Requirements: When required by law or to protect rights and safety
- Business Transfers: In case of merger, acquisition, or sale of assets
4. Your Privacy Choices
Review Privacy:
- Verified Badge: Shows "Verified Professional" without revealing employer
- Fully Anonymous: No badge or identifying information displayed
- Company Disclosure: Optionally reveal your company for transparency
Account Management:
- Update your profile information anytime
- Control email notification preferences
- Edit or delete your reviews
- Export your data (GDPR/CCPA right)
- Delete your account (right to erasure)
5. Data Security
We implement industry-standard security measures including encryption (HTTPS/TLS), secure password hashing (bcrypt), JWT authentication, and regular security audits. However, no system is completely secure. You are responsible for protecting your account credentials.
6. Data Retention
We retain your account information and reviews as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for legal compliance, dispute resolution, and Platform integrity (reviews may remain anonymized).
7. International Users & GDPR
PharmaGrade.ai is based in the United States. If you're accessing from the EU or other regions with data protection laws, your information may be transferred to and processed in the US.
GDPR Rights (EU users):
- Right to access your personal data
- Right to correction of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to data portability
- Right to object to processing
- Right to withdraw consent
8. Cookies & Tracking
We use cookies for:
- Essential: Authentication, session management (required)
- Analytics: Understanding usage patterns (can be disabled)
- Preferences: Remembering your settings
You can control cookies through your browser settings. Disabling essential cookies may limit Platform functionality.
9. Children's Privacy
PharmaGrade.ai is not intended for users under 18. We do not knowingly collect information from children. If you believe a child has provided us information, contact us immediately.
10. Changes to Privacy Policy
We may update this Privacy Policy periodically. We will notify users of material changes via email or Platform notification. Continued use after changes constitutes acceptance.
11. Contact Us
For privacy questions, data requests, or to exercise your rights:
Email: hello@pharmagrade.ai
Address: PharmaGrade.ai Privacy Team, [Address]
Response Time: Within 30 days of receipt